The Team

Meet Our Case Managers

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Ashely Olivari

Case Manager

Ashley will guide you through the process and work hard to obtain the disability benefits you deserve. Bilingual in English and Spanish, she is responsible for helping every Spanish speaking client. She earned her Bachelor’s of Science in Microbiology in 2019 and has 5+ years of experience working in Customer Service, as such she takes great pride in providing clients an outstanding experience. 

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Hanna Sheperd

Case Manager

 

 

Hannah has six years experience working in the legal field, and has been a  hearings case manager with Victory Disability since 2019. As the child of an Air Force veteran and a supporter of disability rights, she is dedicated to assisting our clients in obtaining benefits.

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Kristal Santiago

Case Manager

 

 

Kristal has been working with victory disability for 3 years. She started in the mail room and has risen to case manager in addition to handling the fee department. She has learned various aspects of the laws and policies of social security to handle claims efficiently. 

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Kyle Lachman

Case Manager

Kyle received his Bachelors of Science in Criminal Justice Administration from Lockhaven University of Pennsylvania. He was awarded a certificate in Pet Nutrition Training from UC Davis Extension School of Veterinary Medicine in May of 2018. Kyle started employment with Victory Disability in 2019 as an Applications Specialist and was quickly moved to the role of Case Manager. He has seasoned interpersonal communication skills and is highly versatile. 

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Nick Fetko

Case Manager

Nick has been a part of Victory Disability for going on 3 years. He has worked in the legal field for a little over 6+ years and recently earned an ABA certified degree in paralegal studies.  As part of Victory Disability, Nick works hard to ensure all of his clients understand the social security process and get the benefits they deserve.

 

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Michal Benson

Case Manager

Michal has worked with Social Security Disability for the past 6 years also spending a brief period within Federal Appeals. Always wanting to provide the best service and making sure clients are comfortable with the process she takes pride in trying to provide the best customer experience.  

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Rachel Mount

Case Manager

Rachel majored in Political Science and Criminal Justice at the University of Delaware. She has been working for Victory Disability for almost three years and is devoted in her effort to obtain benefits for disabled veterans.

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Nataly

Case Manager

Nataly has 6 years of experience working in Social Security Cases. Bilingual in English and Spanish, she is able to help both English and Spanish speaking clients. Nataly is the team leader of the prehearing department.

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Aviera Mitchell

Case Manager

Aviera is a proud member of the Victory Disability team who works hard in her role as your Case Manager to get you the disability benefits you deserve. Driven by compassion, she takes great pride in providing the best client experience possible.  Aviera is devoted in helping our clients understand the Social Security process and getting the benefits they deserve.
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